Frequently Asked Questions

Hyer Jets is a premier private jet brokerage service that provides personalized, high-quality aviation solutions for discerning clients. We are part of Hyer Aviation, a well-established company in the aviation industry known for its commitment to excellence and customer satisfaction.

At Hyer Jets, we prioritize quality above all else. If you value excellence, Hyer Jets is the right choice for your private aviation needs. Many brokers lower costs by working with operators that do not meet our quality standards. At Hyer Jets, we never compromise on quality, ensuring that your experience is worth every penny. We only work with operators who share our commitment to quality, even if it means higher costs.

Booking a flight with Hyer Jets is a streamlined and personalized process:

1. Initial Request: Once you submit your flight request, our team will promptly contact you to discuss your travel requirements.
2. Indicative Price: We will provide you with an indicative price for the flight based on your needs and preferences.
3. Budget Confirmation: If the indicative price aligns with your budget, we will proceed to obtain a confirmed price along with detailed quote information.
4. Contract & Invoice: After you approve the final quote, we will send you a contract to be signed digitally, along with the invoice.
5. Aircraft Reservation: Upon receiving the signed contract, we will reserve the aircraft for your trip.
6. Payment & Booking Confirmation: Once the payment is received, your flight is fully booked, and you can look forward to a seamless and luxurious travel experience.

Please note that for new clients, last-minute bookings are not available due to the need for additional processing time and verification. We recommend booking in advance to ensure that your flight can be accommodated without delays, at least three business days.

Hyer Jets offers access to a wide range of aircraft, from turbo prop to light jets suitable for short regional flights to ultra-long-range jets for intercontinental travel. We can also arrange for specific aircraft types based on your preferences, whether you need a luxurious cabin, large baggage capacity, or advanced in-flight amenities.

Hyer Jets offers bespoke membership programs tailored to the needs of frequent flyers, available through Hyer Aviation. These programs provide benefits such as preferential pricing, priority booking, and personalized services. Please contact our team for more information on our membership options.

Hyer Jets is well-equipped to handle last-minute flight requests for clients who have flown with us before. For new clients, last-minute bookings are not available due to the need for additional processing time and verification. We recommend booking in advance to ensure that your flight can be accommodated without delays.

Yes, you can bring your pet on board with Hyer Jets. When you submit your flight request, please inform us that you will be traveling with a pet. We will select an operator that can accommodate your furry companion, ensuring a comfortable and stress-free journey for both you and your pet. Your pet’s safety and comfort are important to us, and we will make sure all necessary arrangements are in place.

At Hyer Jets, payments are accepted exclusively via bank transfer. We do not accept credit card payments. Please note that your flight will only be confirmed once the full payment has been received in our bank account. To ensure a smooth and timely booking process, we recommend initiating the transfer as soon as you receive the invoice. Your flight is not fully booked until the funds have cleared, so prompt payment is essential to secure your reservation.